At Luna Cereal Bar, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you place catering orders, contact us, request delivery, or make payments through our website.
Information We Collect
When you interact with us—whether by placing a catering order, submitting a contact form, requesting delivery, or making a payment—we may collect the following information:
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Name
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Email address
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Phone number
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Delivery address
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Order and invoice details
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Payment information (processed securely through our payment provider)
How We Use Your Information
We only use the information you provide for the purpose of:
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Processing and fulfilling catering and delivery orders
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Communicating with you about your order or inquiry
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Sending invoices through our website platform
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Processing payments securely
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Coordinating delivery logistics
We do not sell, share, or use your information for marketing or any unrelated purposes.
Payments and Invoicing
Payments made through our website are handled by a secure, third-party payment processor. We do not store your full payment details (such as credit card numbers) on our servers. Invoices for catering orders are generated and sent via our website platform.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. Our website uses secure protocols (HTTPS) and trusted third-party services to handle sensitive information like payments and invoicing.
Third-Party Services
We may use trusted third-party services to support our operations (such as payment processors or website platforms). These providers only receive the necessary information to perform their services and are required to keep your data secure.
Your Consent
By placing an order, submitting your information, or making a payment through our website, you consent to the collection and use of your information as described in this policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is used, please contact us via our contact form.